Shipping

Clear Remedies offers standard free shipping in the continental USA with orders over $25.00

USA (Continental) Flat Rate Shipping (2- 14 day delivery)

SHIPPING FEE ORDER VALUE
$3.95 $0.01 - 14.99
$5.95 $15.00- 24.99
$0.00 FREE $25.00+

Perishable & Chocolate Shipping Options

During hotter months of April - September, perishable and products that melt easily require expedited 1-2 day shipping for $25.00 and will be packages with cold ice packs to keep your order cool during transit.  Please note that ice packs will melt during transit but will keep your product cool during shipping.

Candy & Chocolate shipments are not guaranteed to arrive in solid form with out the purchase of this insulated packaging and shipping. We do not accept liability for melted merchandise without expedited shipping. Any melted or spoiled items will only be replaced if you have purchased the Perishable Shipping or Next Day Air options.

Please note that the cooled shipping option is only able to retain the temperature of your goods for approximately 30-40 hours. We highly recommend pairing the cooling supplies with our faster Next Day Air shipping method for all heat sensitive and perishable items, which will help minimize exposure during transit. You may choose the slower shipping at your own risk, however we can not guarantee that the merchandise will arrive without damage during hotter temperature months of April - September. We strongly suggest Next Day & 2nd Day Air shipping for all perishable shipments.

We will not ship chocolate or perishable items later in the week, to avoid the package sitting in hot terminals or trucks during transit.

USPS delayed delivery information (takes you to USPS website)

Need it quickly? UPS and USPS Expedited Shipping fees will display in your shopping cart and fees are based upon the shipping address & weight of your order.
Please note that shipping windows are estimates and delivery dates cannot be guaranteed and order volumes may impact shipping time.

USPS delayed delivery information (takes you to USPS website)

MAIL CLASS

DELIVERY STANDARD

CONTACT CUSTOMER SERVICE AFTER

First-Class Mail®

1-3 business days (not guaranteed)

6 or more days from the date of mailing

Priority Mail®

1, 2, or 3 business days (not guaranteed)

6 or more days from the date of mailing

Priority Mail Express®

1-2 calendar days (guaranteed)

Guaranteed Delivery Date/Time Missed

USPS Ground Advantage®

2-8 business days* (not guaranteed)

 

International Shipping
Clear Remedies ships internationally and shipping options will be presented during checkout.


Your order will usually ship with in 48 hours for in stock items in our USA warehouse but can take 1-14 days from the day you placed the order depending on the current order volume. You will receive an email when your package has shipped.  Orders with more than one item may arrive in multiple shipments.  Rare exceptions may occur if a product is out of stock and delivery may be delayed.

Once shipped your item generally will arrive between 1-7 days and is dependent upon the shipping carrier & method you choose during checkout. 

Please note shipping timeframes are shown to give you an estimate and are not guaranteed delivery dates as no carrier is honoring delivery dates at this time.   

Signature Required 
Orders over $100.00 are shipped insured delivery at no additional charge. A signature is required upon delivery.

Multiple Shipments

Your order may arrive in multiple shipments at no additional cost to you. This allows for faster delivery of your order and some items ship direct from the manufacturer, such as organic mattresses.

Damaged Shipment

In the rare circumstance that your shipment arrives damaged, please report this damage to us within 7 days of receipt.  

If you added Guide Shipping Protection to your order and now are experiencing issues, please go to http://www.guidepro.io to file a claim. Once submitted a Guide representative will begin processing your claim and follow up with you via email. You may be asked to send photographs of the box, packaging and items and to keep these items for a claim investigation by the carrier.  A replacement order will be shipped to you accordingly.

Order Tracking

When your order ships, we will email the tracking information for your package.  You may also log into your account to see your order history and tracking information or simply chat with us now (bottom right of screen) to get up to date tracking information.  Our customer service agents sees the same tracking information as you. In some cases, international orders can take up to 6 weeks to clear customs. Most likely, your order is still in transit from one country to the next. Once it arrives at the next port, airport or destination, the package will be scanned and the tracking information will automatically update. If it has been over 7 weeks, please let us know and we can try to ship your order again.

Green Shipping


Green Shipping 
In our continued effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used shipping box.